Frequently Asked Questions
What do I do if I have questions about my loan?
We want to help! We welcome your questions. By email, go to the Contact Us tab for more info. By phone, call (888)730-1399 during our business hours. We are open Mon-Fri., 9:30 am to 6:00 pm. On Saturdays, 10:00 am to 1:00 pm.
What is a co-signer?
A co-signer is a person that agrees to join the primary borrower in being responsible for the payment and loan obligation. All co-signers are fully responsible for payment just as the borrower is. You may benefit from using a co-signer if that co-signer strengthens the credit worthiness or ability to pay.
How do I get Certificate of Title ( Pink Slip) to my vehicle?
Once you have paid your car title loan off in full, we will mail your Certificate of Title by Certified Mail within 10-business days, or you can pick up the Title in person at our office during business hours.
What is my payoff?
We welcome any questions regarding your exact payoff amount, or if you wish to make an early payoff since there is NO pre-payment penalty during our business hours by phone, email, or in person.
How much money can I borrow?
You can borrow anywhere from $2,600 to $50,000 depending on the wholesale value of your car and your ability to repay the loan.
How long do I have to pay back my car title loan?
Our loans typically range up to 36 months. We want your payment to be comfortable for your budget, and will work with you to make that happen. Of course, we will never penalize you for paying off early, or for paying extra.
Can I make payments online?
Yes. You can make payments anytime online. We accept Debit Card payments 24/7.